Flying can be an ordeal at times, especially when you have a hectic itinerary to fulfill as I have on my Ecuador and Peru travels. I chose to fly with Avianca, and I am glad I did. Here are some reasons why.
Their service is world-class. As far as I have witnessed, they approach their jobs with a level of professionalism that is commendable. They handle customers respectfully and patiently. So far on each leg of my travel itinerary, I received patient attention, answers to my questions and helpful directions to where I wanted to go. What happened next is a testimony of an airline crew par excellence.
I recently celebrated a special day, you know, the kind of date that rolls around once a year, and what we call a birthday. I boarded Avianca flight 807 bound for Cusco from Lima, Peru. Little did I know that my day would go in an unexpected direction. Captain Luis Palacin, First Officer Christian Crosby, Cabin Pursers Ursula Zegarra, James Ysimura and Claudia Gonzales all played a part in changing the course my day would take.
Captain Palacin directed his crew to invite me and my traveling companion to sit in row 1 of first class. I practically jumped out of my seat and ran up front. As soon as we sat down we were given our drinks (that’s a sure sign that you are in first class). I am sure other passengers may have wondered why we were taken to first class, but they would find out a little later in the flight.
The flight to Cusco from Lima is just a mere 55 minutes flying time. In less than an hour Cabin Pursers Zegarra, Ysimura and Gonzales, respectively, showered me with attention. Captain Palacin and First Officer Crosby may not have known this but I was already flying on cloud nine even while they were navigating the aircraft high over mountains that made up a part of the Andes Mountain range.
It is not often you will hear your name announced on the aircraft’s intercom by the captain wishing you a happy birthday on behalf of himself and his crew members. It is also not on every flight you will receive a cupcake with your birthdate and a note saying “Happy Birthday” from AV Crew 807. These sentiments were not lost on me. This team went above and beyond what I could ever have imagined for myself that day. It was not a part of my plan or theirs, I am sure, as we certainly did not know each other before then. However, upon learning that it was my birthday, they all jumped into action to ensure the little time I had in their presence would be memorable and lasting. Even fellow passengers joined in offering their wishes of a happy birthday to me as they exited the aircraft.
I am not shy about birthdays and have welcomed them each year since I do not relish the alternative. I want to thank God for blessing me in such a wonderful way and allowing my travels to cross the flight path of Avianca 807 crew members. May God bless, keep and watch over them on all their journeys. I say thanks to them from the depths of my heart for making my day extra special. I want them to know, it will never be forgotten.
Blog followers and viewers, if you have had a similar experience on this airline or any other, please share in the comment section below. I like to read your comments, receive your likes or thumbs up, or you may select the follow button to be the first to know what I’m up to. More of my travel experiences throughout Ecuador and Peru will be posted this month. Thanks for reading my blog.